Cancellation Policy:

Cancellation Policy

We understand that plans can change. To ensure fairness and provide the best service for all clients, please review our cancellation policy:

  • Cancellations made 48 hours or more before your appointment: You will receive a full refund, minus a 2.5% payment processing fee.

  • Cancellations made within 24 hours of your appointment: You will receive a 50% refund, minus the 2.5% payment processing fee.

  • Emergency cancellations or finding someone else to take your appointment: You will receive a full refund, minus the 2.5% payment processing fee.

  • Rescheduling: You are welcome to reschedule your appointment free of charge at any time, subject to availability.

Please note that no refund will be issued for missed appointments.

If you need to cancel or reschedule, we kindly ask that you email us as soon as possible. Your understanding and cooperation are greatly appreciated.

Thank you for your consideration.

Appointment Guidelines

We kindly ask that each client remember their scheduled appointment time. We understand that life can sometimes throw us a curveball, so if you encounter any issues or need to reschedule, please don’t hesitate to reach out via email as soon as possible.

If you happen to arrive late, please note that your treatment time will be adjusted to fit within our schedule. We reserve about five minutes at the beginning for consultation and at the end for aftercare, so we want to ensure we can give you the full benefit of your treatment.

For your safety and to provide the best care, it’s important to inform your therapist of any allergies, injuries, or other relevant information before your treatment begins. We’ll ask for this during your initial consultation to make sure we’re providing the most tailored approach for you.

Thank you for your understanding and cooperation!